LANCER Skincare offers a 30-day money-back guarantee, which begins the day your package is delivered. If you are unsatisfied with a product, please return the product back to us using the prepaid return shipping. If you paid shipping fees in the order you are returning, they are non-refundable. We thank you for your understanding and if you have any concerns or questions, please send us an email to firstname.lastname@example.org. Thank you!